Press Releases

TriWest Healthcare Alliance to open in Jefferson Parish

JEFFERSON PARISH, La – Today, the Jefferson Parish Economic Development Commission (JEDCO), Greater New Orleans, Inc. and Louisiana Economic Development welcomed TriWest Healthcare Alliance to Jefferson Parish. TriWest, which provides the nation’s veterans with access to quality health care, projects the creation of 285 jobs with an average salary of $35,700 within the first year of operations.TriWest plans to invest over $1 million to locate its newest operations center in Jefferson Parish.

Founded in 1996, TriWest has supported the health care needs of America’s military service members, veterans, and their families. Through a partnership with the Department of Veterans Affairs (VA), TriWest administers the VA’s Veterans Choice Program (VCP) in 28 states across the country. Employees working in the Jefferson Parish-based operations center will process care requests, and will provide inbound and outbound telephone correspondence with veterans and health care providers, while also scheduling appointments by phone.

“New Orleans contains one of the largest populations of veterans who utilize VA community health care within the regions we serve,” said David J. McIntyre, Jr., President and CEO of TriWest. “It is our privilege to expand our footprint here in Jefferson Parish, and we are seeking to attract as many veterans as possible to our workforce to serve fellow veterans.”

JEDCO played a vital role in attracting TriWest to Jefferson Parish. The economic development organization assisted with site selection and provided parish-wide information necessary to aid in TriWest’s location decision. JEDCO worked closely with its partners at Greater New Orleans, Inc. and Louisiana Economic Development to provide access to tax incentives and FastStart, the nation’s number one state workforce development program.

“JEDCO is proud to welcome TriWest Healthcare Alliance to Jefferson Parish,” said JEDCO Executive Director Jerry Bologna. “Not only will TriWest provide access to quality services for our nation’s veterans, but the company’s arrival in Jefferson Parish marks a unique opportunity to create jobs for our local heroes. We look forward to a long partnership with TriWest.”

“This is an exciting time for Jefferson Parish,” Parish President John Young said. “Our military veterans are an asset to this community and it is gratifying to welcome a company that places a top priority on their needs. TriWest’s investment in the Jefferson Parish community is indicative of our plentiful resources available to our local businesses. We are certain that TriWest Healthcare Alliance will find success in Jefferson Parish, and we appreciate the company’s support and investment in our community.”

Louisiana Governor Bobby Jindal added, “TriWest Healthcare Alliance has a long history of providing healthcare services for our nation’s heroes, and we extend a heartfelt welcome to its operations center in Jefferson Parish. We’re proud that TriWest selected greater New Orleans in competition with eight other major metro areas, and that talented Louisiana workers will be serving our veterans in three regions spanning 28 states. With Louisiana’s strong business climate and the availability of our state’s highly skilled workforce, TriWest will support our nation’s veterans while providing great career opportunities for many families in our state.”

“TriWest’s decision to locate in Jefferson Parish demonstrates the parish and region’s continuing value as a business location,” said Michael Hecht, President and CEO of Greater New Orleans, Inc. “This call center will serve a dual-purpose role of offering an attractive employment option to local residents while providing a valuable service to the men and women who have fought for this country.”

TriWest has seen a significant increase in health care requests from veterans, which drives the need to add new employees to TriWest’s workforce. The company is actively recruiting qualified candidates to fill a variety of positions within the new Jefferson Parish Operations Center. TriWest hopes to attract as many veterans as possible to fill those open positions. For further information, please visit

TriWest Healthcare Alliance expects to begin operations out of its new facility in November 2015.


About TriWest Healthcare Alliance: TriWest Healthcare Alliance serves our nation’s heroes as the partner of the Department of Veterans Affairs (VA) in administering the Patient-Centered Community Care (PC3) program and Veterans Choice Program (VCP). TriWest has been On a Mission to Serve® America’s military families and Veterans since 1996 delivering award-winning customer service and providing access to high-quality health care. TriWest’s corporate headquarters are located in Phoenix. The company’s official website is Follow TriWest on Facebook,TwitterandLinkedIn.